Contact Information

T: (905) 363-1182 x 243
F: (905) 542-7981

TF: 1 (877) 877-5152 x 243

2550 Argentia Road • Suite 119 • Mississauga ON • L5N 5R1
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Cindy Tran is a highly reliable and organized individual with exceptional written and verbal communication skills. She works effectively under pressure and functions well as both a team player or as an individual. Her analytical skills, work experience, and educational background add to the depth of the QCR team.

Skills and Highlights

Quality Assurance

  • Initiating, co-ordinating, managing, and amending change control notifications
  • Creating and revising M-ERP data related to maintenance plans, spare parts, and equipment
  • Initiating and providing data for data maintenance notifications
  • Closing and reviewing work orders and associated documenation to ensure compliance with acceptance criteria requirements and data integrity standards


  • Conducting self-inspections relating to specific processes and reviewing related documentation
  • Preparing annual summary reports for self-inspection audits

Technical Writing

  • Creating and revising various types of GMP documents including Standard Operating Procedures (SOPs), Knowledge Assessments (KAs), Master Forms (MFs), and templates
  • Writing validation protocols including Installation and Operation Qualifications (IQ, OQ)
  • Drafting and revising Quality Agreements for suppliers and third party contractors

Continuous Improvement

  • Managing and updating metrics for energy usage, outstanding M-ERP notification tasks, and outstanding learning items
  • Creating data collection methods / tool and metrics for Building Management System critical alarming

Computer Skills

  • Productivity: MS Access, Excel, Visio, Project
  • Resource Planning: SAP (MERPs)
  • Programming: VBA, SQL, VBScript, C

Awards, Recognition and Achievements

  • Dr. Robert A. Guerriere Award
  • Canadian Society for Chemical Engineering Silver Medal


  • MASc, Chemical Engineering, Ryerson University, Toronto